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		Building customer loyalty by Linton, Ian. Language: English Language Publication details: Hyderabad : Universities Press (India) Limited, 1993Availability: Items available for loan: Main Library (1) . Collection(s): Lending Collection Call number: 658.812 LIN. Add to cart (remove)
		The gamification revolution : how leaders leverage game mechanics to crush the competition by Zichermann, Gabe ; Linder, Joselin. Language: English Language Publication details: New York : McGraw-Hill, 2013Availability: Items available for loan: Main Library (1) . Collection(s): Lending Collection Call number: 658.402 ZIC. Add to cart (remove)
		No cover image available No cover image available Impact of internet banking service quality on customer satisfaction and loyalty by Sumathiratna, W.M.O ; Shamil, M.M.M [Supervisor]. Language: Publication details: Kelaniya : University of Kelaniya, 2021Dissertation note: University of Kelaniya Commerce & Management Studies Commerce & Financial Management Availability: Items available for reference: Main Library Not for loan (1) . Collection(s): Postgraduate Thesis Collection . Add to cart (remove)
		No cover image available No cover image available Impacts of customer satisfaction on loyalty and intention to switch in commercial banking sector in Sri Lanka by Jayasekara, E.A ; Wickramasinghe, C.N. Publication details: Kelaniya : , Dissertation note: University of Kelaniya Commerce & Management Studies 2016 Availability: Items available for reference: Main Library Not for loan (1) . Collection(s): Postgraduate Thesis Collection . Add to cart (remove)
		Improving customer satisfaction, loyalty and profit : an integrated measurement and management system by Johnson, Michael D ; Gustafsson, Anders. Series: University of Michigan Business School management seriesLanguage: English Language Publication details: New Delhi : Wiley India (P) Ltd., 2006Availability: Items available for loan: Main Library (3) . Collection(s): Lending Collection Call number: 658.812 JOH. Add to cart (remove)
		No cover image available No cover image available Influence of audit service quality on client satisfaction and loyalty towards the audit firms of Sri Lanka by Wijebandara, W.M.D ; Shamil, M.M.M [ Supervisor]. Publication details: Kelaniya : University of Kelaniya, 2021Dissertation note: University of Kelaniya Commerce & Management Studies Commerce & Financial Management Availability: Items available for reference: Main Library Not for loan (1) . Collection(s): Postgraduate Thesis Collection . Add to cart (remove)
		No cover image available No cover image available Influence of service quality on customer loyalty in the telecommunication industry in Sri Lanka by Dahanayake, P ; Samarakoon, S.M.A.K [Supervisor]. Publication details: Kelaniya : University of Kelaniya, 2021Dissertation note: University of Kelaniya Commerce & Management Studies Commerce & Financial Management Availability: Items available for reference: Main Library Not for loan (1) . Collection(s): Postgraduate Thesis Collection . Add to cart (remove)
		No cover image available No cover image available A study on the impact of physical surroundings on customer loyalty in the auto mobile workshops in Sri Lanka : with special reference to Colombo metropolitan area by Parakrama, G. G. J ; Ubayachandra, E.G. Language: English Language Publication details: Kelaniya : , Dissertation note: University of Kelaniya Commerce & Management Stuides 2011 Availability: Items available for reference: Main Library Not for loan (1) . Collection(s): Postgraduate Thesis Collection . Add to cart (remove)

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