Services marketing : integrating customer focus across the firm
Language: English Language Publication details: New York : McGraw-Hill/Irwin, 2006Edition: 4th edDescription: xxvii, 708 pISBN: 007124964Subject(s): Customer services | Marketing | Service industries-MarketingDDC classification: 658.8Item type | Current library | Collection | Call number | Status | Date due | Barcode |
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Main Library Reference Section | Reference Collection | 658.8 ZEI (Browse shelf (Opens below)) | Withdrawn | 195358 | |
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Main Library Reference Section | Reference Collection | 658.8 ZEI (Browse shelf (Opens below)) | Available | 195359 | |
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Main Library Reference Section | Reference Collection | 658.8 ZEI (Browse shelf (Opens below)) | Available | 195360 |
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