Barclay, Donald A. <br/><br/>
Serving online customers  lessons for libraries from the business world 
<label>/ by </label> Barclay, Donald A. 
 - Lanham  Rowman & Littlefield  2014 
 - vii, 222p.  ill.  23 cm. 
<br/><br/><label>ISBN: </label>9780810887329 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Libraries - Customer services<br/>Libraries and the Internet<br/>Library Web sites
<br/><br/><label>Dewey Class. No.: </label>020.2854678  / BAR