TY  - BOOK
AU  - Seppanen, Marvin
AU  - Chandra, Charu
AU  - Kumar, Sameer
TI  - Process analysis and improvement
SN  - 0072857129
U1  - 658.4063 
PY  - 2005///
CY  - New York
PB  - McGraw-Hill/Irwin
KW  - Reengineering (Management)
N1  - Include 2 CD-ROMs [196296, 196297], [224894,   224895]; PR
ER  -