Mukerjee, Kaushik <br/><br/>
Customer relationship management : a strategic  approach to marketing 
<label>/ by </label> Mukerjee, Kaushik 
 - Delhi  PHI Learning Private Limited  2007 
 - xxi, 170p. 
<br/><br/>L 
<br/><br/><label>ISBN: </label>9788120332850 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations<br/>Customer relations-India-  Textbooks<br/>Marketing
<br/><br/><label>Dewey Class. No.: </label>658.812  / MUK