TY - BOOK AU - Timm, Paul R AU - Stead, James A TI - Communication skills for business and professions SN - 0133486087 U1 - 650.13 PY - 1996/// CY - Upper Saddle River, N.J. PB - Prentice Hall KW - Business communication KW - Communication in management KW - Interpersonal communication N1 - Includes bibliographical references (p. 655-660) and index ER -