TY  - BOOK
AU  - Schmenner, Roger W
TI  - Instructor's manual: plant and service tours in operations management
SN  - 0136137873
U1  - 658.50076 
PY  - 1998///
CY  - Upper Saddle River, N.J
PB  - Prentice - Hall, Inc.
KW  - Industrial tours
KW  - Service industries
KW  - Operations management
ER  -