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The nuts and bolts of CRM : customer relationship management

By: Nath, Dhruv Language: English Language Publication details: New Delhi : Tata McGraw-Hill Publishing Company Limited, 2007Description: xxii, 208p ; 24 cmISBN: 0070499640Subject(s): Customer relations-Management | Electronic commerceDDC classification: 658.812

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Item type	Current library	Collection	Call number	Status	Barcode
Lending Books	Main Library Lending Section	Lending Collection	658.812 NAT (Browse shelf (Opens below))	Available	188951
Lending Books	Main Library Lending Section	Lending Collection	658.812 NAT (Browse shelf (Opens below))	Available	188952
Reference Books	Main Library Reference Section	Reference Collection	658.812 NAT (Browse shelf (Opens below))	Available	188953

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Previous	658.812 LYT What do your customers really want : here's a sure-fire way to find out	658.812 MUK Customer relationship management : a strategic approach to marketing	658.812 NAT The nuts and bolts of CRM : customer relationship management	658.812 NAT The nuts and bolts of CRM : customer relationship management	658.816 HAG Pricing in business	658.816 MON Profitable pricing strategies	658.818 L Cost-benefit analysis and economic theory	Next

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