The CRM handbook : a business guide to customer relationship management

By: Dyche, JillLanguage: English Language Series: Addision-Wesley information technology seriesPublication details: Delhi : Dorling Kinderslely (India) Pvt. Ltd., 2006Description: 331p : ill. ; 24 cmISBN: 8177587625Subject(s): Customer relations-Management | Electronic commerceDDC classification: 658.812
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Lending Collection 658.812 DYC (Browse shelf (Opens below)) Available 184366

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