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Customer service in libraries best practices

Customer service in libraries best practices ; Harmon, Charles ; Messina, Michael - Lanham The Scarecrow Press, Inc. 2013 - x, 108p. 23 cm.

HETC-LISC; 238045

PR

ISBN: 9780810887480

Subjects--Topical Terms:
Customer services-United States
Public services (Libraries)-United States

Dewey Class. No.: 025.50973 / CUS

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